Once your order has been placed, we are unable to make any changes

If you are encountering problems when placing your order, please contact our customer services team at help@thejandstore.com who will be happy to help

We often restock our products so if an item is out of stock, it will usually only be temporary. To keep you up-to-date with when products are back in stock, we can notify you when we have more.

Send an email to help@thejandstore.com and we will email you when the product you want is back in stock

We deliver throughout Nigeria

Lagos deliveries within 48hours; All other Nigerian states within 5 days

Please email help@thejandstore.com and we will be happy to assist

We do not accept returns unless an item arrives faulty or damaged. If this happens, please send an email to help@thejandstore.com and we will be happy to assist

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